Customer behavior in e-commerce purchase from learning style

Felisa M. Córdova*, Fernando Cifuentes, Hernán Diaz, Catalina Castro, Cristofer Hinostroza

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

2 Scopus citations

Abstract

This research aims to analyze and interpret the behavior of customers who purchase via e-commerce, initially using traditional marketing tools, and then comparing them with neuromarketing tools such as EEG, VAK tests and Kolb learning styles. It begins with an online survey on e-commerce purchasing preferences, obtaining the classification by gender, socioeconomic group and other classic classifications, adding the VAK and Kolb learning styles as classifiers, both in the perception of an input message (VAK) and in its interpretation within potential internet buyers. It concludes with the promising usage of these new tools as contributions to classic marketing. Learning styles complement traditional marketing and especially online marketing, as they allow to better define the market segments to target.

Original languageEnglish
Pages (from-to)851-858
Number of pages8
JournalProcedia Computer Science
Volume214
Issue numberC
DOIs
StatePublished - 2022
Event9th International Conference on Information Technology and Quantitative Management, ITQM 2022 - Beijing, China
Duration: 20222022

Bibliographical note

Publisher Copyright:
© 2022 The Authors. Published by Elsevier B.V.

ASJC Scopus subject areas

  • General Computer Science

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